Security and safety are of utmost importance. We work hand in hand with law enforcement and public safety agencies to help ensure the safety of our events. Uniformed and plain-clothed security are present throughout the event and are available 24/7 to respond and assist with any safety or security needs.
Some of the security measures you will notice upon your arrival such as bag checks. If you see something, say something. If anything seems out of place or suspicious, please notify the nearest security, medical or general staff member.
COVID-19: We continue to monitor the evolving health mandates and regulations. For the most current COVID-19 information relating to the festival, please refer to the COVID-19 section below, which will be updated as the festival approaches. While safety is our top priority, the risk of exposure to COVID-19 exists in any public place where people are present.
If you or someone you know needs medical assistance at the festival, flag down nearby emergency staff or go to the nearest First Aid location. A dedicated First Aid location is available at every venue.
First Aid locations are safe spaces. Be honest with emergency personnel. They are there to help you, not to get you in trouble.
We will continue to monitor the situation around us and will update this webpage as we learn more.Will I be required to show proof of a negative COVID-19 test or proof of vaccination?
Yes. Following the requirements set forth by the City of Palm Springs, all attendees will be required to show proof of a negative COVID-19 test result or proof of full vaccination for entry to the festival. A photo or digital copy of your vaccine card or recent negative COVID-19 test will be accepted and must be shown to our box office staff at check-in to pick up your wristband.What qualifies for full vaccination?
In order to be fully vaccinated, you’ll need to have received both doses of Moderna or Pfizer (or single Johnson & Johnson) by two weeks prior to check-in. No later than July 30th for August Weekend 1, or August 6th for August Weekend 2.When do I need to take my COVID-19 test?
The test must have been taken within 72 hours of check-in.Where can I get a COVID-19 test in the area?
Free COVID-19 testing is available in most areas.Please visit this page for local resources in the Palm Springs area.
For LA County, https://covid19.lacounty.gov/testing/
Locations for testing and vaccination also include all major pharmacies:
At home COVID tests (antigen and PCR) are available at most pharmacies. These at home tests will meet the requirements for a negative test at entry if taken within 72 hours. NAAT tests will also be accepted.What kind of tests will be accepted?
Any COVID-19 test (antigen or PCR) is accepted.Where can I get vaccinated in California?
You can register for a vaccination via My Turn.Will face coverings be required indoors?
Yes, face coverings are required indoors and on shuttles regardless of vaccination status. Please bring a face covering and have one with you at all times.Will face coverings be provided?
Yes, face coverings will be available at guest services and medical tents.Will hotel venues have additional cleaning protocol?
Handwashing facilities with soap and sanitizer will be readily available throughout the venues.Will there be mobile ticketing?
Yes. All ticketed guests will be asked to have their passes to the event on their mobile device for credential pickup.Will there be contactless payment options available?
Yes, contactless payment options will be available at all venues.If the festival doesn’t take place, will I get a refund?
Yes, you will have the option to roll over your pass to the following festival or request a refund.COVID-19 WARNING
COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT
All attendees agree to follow festival policies (including health and safety policies) and posted instructions while at the festival. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All attendees should evaluate their risk in determining whether to attend the festival. By entering the festival, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html.CALIFORNIA COVID-19 NOTICE
I understand that the State of California strongly recommends that I either wear a face covering, be fully vaccinated or obtain a negative COVID-19 test in the 72 hours prior to attending the event for which I purchase a ticket. I understand that while at the event I must follow the California Department of Public Health’s Guidance for the Use of Face Coverings, available at https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/guidance-for-face-coverings.aspx.