New this year, you can manage your order Fan Account. To access Fan Account, login HERE and select ‘Fan Account’ from the left side menu. Here, you can do things like:
How to receive/view tickets:
(Hotel Package Reservation Name are not eligible for AXS Mobile ID transfer)
For Splash House General Admission and Hotel Package purchasers and all After Hours purchasers, you will be sent AXS Mobile ID tickets for the passes included with your order. Please note, your mobile ticket(s) will be scanned at the box office in exchange for your wristband(s) that is required for Splash House and After Hours entry throughout the weekend.
If your party is arriving separately, you may transfer individual mobile tickets through your AXS account – instructions can be found HERE. The recipient will receive an email with a link to click to get their tickets and, if they haven’t already, to download and install the AXS App. For security purposes your AXS Mobile ID refreshes every 60 seconds to a new QR code so any screenshot taken or printed out in advance of entry will not be valid.
The following items will be required to pick up your wristband(s):
BOX OFFICE INFORMATION
Palm Springs Convention Center
277 N Avenida Caballeros, Palm Springs, CA 92262
For those of you that would like to transfer your tickets to another Splash Mate, you can use the ticket transfer feature inside Fan Account.
A few things to remember:
Here’s a few offers that are currently available. They may be visible in your Fan Account depending on the pass or package you purchased.