New this year, you can manage your order Fan Account. To access Fan Account, login HERE and select ‘Fan Account’ from the left side menu. Here, you can do things like:
Here’s a few offers that are currently available. They may be visible in your Fan Account depending on the pass or package you purchased.
For those of you that would like to transfer your tickets to another Splash Mate, you can use the ticket transfer feature inside Fan Account.
A few things to remember:
If you have passes or a package you can’t use, you can request to return them to the waitlist for a refund. That way, no one has to worry about scammers online. To send your request in, fill out this form and someone from our Ticket Purchase Support team will get back to you on your request.
Please note that refunds will be subject to approval based on waitlist requests that match your return.