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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.


Splash House is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. For information not included in the page below, please contact us at ada@splashhouse.com.


All venues are fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, rooms, pool venues and all other activity areas.


Each host hotel offers dedicated ADA Accessible rooms. For more information and requests please contact us at ada@splashhouse.com.


Handicap accessible parking is available at all lots. There is a extremely limited amount of on-site ADA Parking available which is available on a first-come first-serve basis. Handicap patrons must present a valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them. Please note that it’s against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.


Service animals are permitted at all venues; however this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the event footprint. Pets are not allowed and will be turned away.

If you are bringing a service animal, make sure to check in at the Box Office for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.


All shuttles provided are ADA accessible. Please proceed to the shuttle stop location and speak with an onsite representative for any assistance.