Alumni Access

Our loyal Splash Mates, without you there is no party, so we will be opening our ticketing carts early for the past years’ returners. Check out the three waves of Alumni Access below.

• Wave 1: For our 2024 Season Pass Holders and those who purchased a hotel package for both weekends last year - access opens at 9am PT on Tuesday, February 18.
• Wave 2: For those who purchased a hotel package for two or more years between 2022 and 2024 - access opens at 10am PT on Tuesday, February 18.
• Wave 3: For those who purchased a hotel package last year for any weekend - access opens at 11am PT on Tuesday, February 18.

Qualification for alumni access is based solely on customer order information. The same customer name and email must have been used for your order to qualify for Wave 1 , Wave 2, or Wave 3 access. We cannot combine orders if a friend or family member purchased your hotel package.

If you qualify for Alumni Access, you’ll be sent an email from us with your unique access code prior. If you are opted in for SMS (US only), we’ll also text you your code. Order limit is one (1) hotel package per weekend. Your code is unique to you, so keep it close. If you’d like to purchase more than the order limit, please register for the general presale at splashhouse.com/register to receive a separate access code for the presale at 12pm PT on Tues, February 18.

How do I know if I qualify?
Qualifying Splash Mates will receive an Alumni Access code via email and SMS. Codes are sent only to original purchase emails. Check your spam folder if you’re not immediately finding your email. If you have previously opted-out of email/SMS communication with Splash House, you may not receive a code.

Confirm that you are opted-in here with your original purchase email/phone number prior to Tuesday, February 18.

Where will my Alumni Code be sent?
Codes will be sent on Friday, February 14 to the email address or associated phone number used to purchase.

How long will my Alumni Access code remain valid?
Alumni Access codes will be valid until the general presale begins. If you also registered for the general presale on Tues, Feb 18 at 12pm, you will receive a separate code for that time.

I got multiple Alumni Access wave emails. Which wave do I qualify for?
Don’t fret - you will receive a code for the earliest wave in which you qualified.

What happens If I do not receive my Alumni Access Code?
Please check your spam folder and alternate email addresses you may have used to purchase your hotel package. If you have previously opted-out of email/SMS communication with Splash House, you may not receive a code.

If you believe you qualify, and do not have access to the email you used to purchase in previous years, and did not receive a code you can reach out to Splash House Guest Services.

If my friend purchased the hotel package for our group, can I receive an Alumni Access code?
We will only be sending Alumni Access codes to the purchasers on file. We also cannot combine accounts if your friends traded the weekend purchases. Be sure to use the same account purchases to qualify for future Alumni Access!