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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Alumni Access

Returning Splash Mates get early access to purchase. We’re looking forward to seeing you again at the pools!

About Alumni Access

Our loyal Splash Mates, it’s because of you that we’re now in our 10th year of Splash House. Without you there is no party, so we will be opening our ticketing carts early for the past years’ returners. Check out the three waves of Alumni Access below.

  • Wave 1: For our 2022 Season Pass Holders and those who purchased a hotel package to two or more weekends last year - access opens at 9am PT on Thursday, February 9.
  • Wave 2: For those who purchased a hotel package for two or more years between 2019 and 2022 - access opens at 10am PT on Thursday, February 9.
  • Wave 3: For those who purchased a hotel package last year for any weekend - access opens at 11am PT on Thursday, February 9.

Qualifying for Alumni Access

Qualification for alumni access is based solely on customer order information. The same customer name and email must have been used for your order to qualify for Wave 1 , Wave 2 or Wave 3 access. We cannot combine orders if a friend or family member purchased your hotel package.

Receiving a Code

If you qualify for Alumni Access you’ll be sent an email from us with your unique access code prior to the presale. Order limit is one hotel package (per weekend). You can purchase or waitlist up to one package only. Your code is unique to you, so keep it close. If you’d like to purchase more than the order limit, please register for the presale at splashhouse.com/register to receive a separate access code for the presale at 12pm PT on Thurs, February 9.

Alumni Access FAQ

How do I know if I qualify?
Check your spam folder if you’re not immediately finding your email.

Where will my Alumni Code be sent?
Your code will be sent on Wednesday, February 8 to the email address you used to purchase in previous years. Please check your spam folder in case you are not finding it right away.

What happens If I do not receive my Alumni Access Code?
Please check your spam folder and alternate email addresses you may have used to purchase your hotel package. If you qualify, and do not have access to the email you used to purchase in previous years, and did not receive a loyalty code you can reach out to Splash House Guest Services.

If my friend purchased the hotel package for our group, can I receive an Alumni Access code?
We will only be sending Alumni Access codes to the purchasers on file. We also cannot combine accounts if your friends traded the weekend purchases. Be sure to use the same account purchases to qualify for future Alumni Access!