Alumni Access

Returning Splash Mates get an early pass to purchase Splash.

About Alumni Access

We’ll be opening our ticketing carts early for returning Splash Mates. There are three tiers of Alumni Access.

Tier 1: For those who purchased a hotel package to both August Weekend 1 & 2 2021. Access opens at 9AM on February 10th.

Tier 2: For those who purchase a hotel package once in 2021 AND once in 2019. Access Opens at 10AM on February 10th.

Tier 3: For those who purchased a hotel package to either weekend in 2021. Access Opens at 11am on February 10th.

Qualifying for Alumni

Qualification for alumni access is based solely on customer order information. The same customer name and email must have been used for your order to qualify for Tier 1 , Tier 2 or Tier 3 access. We cannot combine orders If a friend or family member purchased your hotel package.

Receiving A Code

If you qualify for Alumni Access you’ll be sent an email from us with your unique access code prior to the presale. This code will be valid for any weekend of Splash House. Order limits apply and inventory is not guaranteed. If you’d like to purchase more than the order limit, please register for the presale at splashhouse.com/register to receive an additional access code for the presale at 12pm on February 10.

Alumni Access FAQ

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How do I know if I qualify?

All qualifying Splash Mates will receive an Alumni Access code via email.
Where will my Alumni Code be sent?

Your code will be sent to the email address you used to purchase your Splash House hotel package from the previous year. Please check your spam folder in case you are not finding it right away.
What happens If I do not receive my Alumni Code?

Please check your spam folder and alternate email addresses you may have used to purchase your hotel package. If you qualify, have access to the email in which you used to purchase a hotel package, and did not receive a loyalty code you can reach out Ticketing Purchase Support at 888-481-7328 or support@festivalticketing.com to confirm your email on file and resend your access code.
I no longer have access to my purchaser email. Can I update it?

If you no longer use or have access to the email address in your account, you may contact Ticketing Purchase Support at 888-481-7328 or support@festivalticketing.com to update your account and receive your access code. You’ll be asked to verify information on the account to make any changes.
If my friend purchased the hotel package for our group, can I receive an access code?

No. We will only be sending Alumni Access codes to the purchasers on file. We also cannot combine accounts if your friends traded the weekend purchases. Be sure to use the same account purchases to qualify for future Alumni Access!