PLACING YOUR ORDER
- On the day passes go on sale, go to Splashhouse.com and select “Book Now” on the homepage. You will be offered links for each weekend (August 13-15, August 20-22). Once you choose your weekend you will be sent to the ticketing website to make your purchase.
- If you click before 12pm PT you will be placed in a virtual waiting room until the sale begins.
- When the sale begins, everyone in the waiting room will be randomly assigned a place in line.
- When it's your turn, proceed by following the instruction to order your Pass or Hotel Package
For questions about your order, the website you ordered from, the order process, payment plan questions, billing or credit card help, needing copy of receipt, etc. Anything to do with your order, please contact:
M-F 8:00am-4:00pm MST
Payment Plan Details:
- Payment Plans are available for all orders over $200.
- You may pay in full if you do not want to use a payment plan.
- In order to use the payment plan, select payment plan at checkout.
- 50% due at time of purchase and 50% due July 15th.
- Subsequent payment will be automatically charged using the original form of payment.
- There is a $5 fee to use the Splash House Payment Plan - this will be added to your order at check out.
- Payments may take up to 72 hours to process.
- Payment Plans available through June 30th.
- You will have a 10-day grace period to pay. If payment is not received by the 10th day after the initial charge is run, your order will be canceled.
- Defaulting on payments will result in cancellation of your order and a $50 restocking fee. No exceptions.