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Presale Buying Guide

Everything you need to know to prepare for the presale

palm trees against sky photo

WHEN DO PASSES GO ON SALE?

Presale begins Thursday, February 6th 2020 at 12pm.

REGISTER HERE for presale access. Those with Loyalty Tiers will have priority access beginning at 9am.

Registering for the presale is an easy multi-step process

  • August presale orders will be split into 5 equal monthly payments. June orders will be split into 3 equal monthly payments.
  • Sign up with your name, mobile number and email
  • Verify your mobile number with a 4-digit SMS verification code
  • You’ll receive an SMS presale code and a link to purchase the morning of the presale

IMPORTANT PRESALE INFORMATION

  • The presale will start at 12pm PT on Thursday, February 6th.
  • Each weekend of Splash House will have its own ticketing cart. Please be sure to select the correct weekend you’d like to attend.
  • All hotel package inventory for each weekend will be released February 6, however a presale registration code does not guarantee availability for passes or hotel packages.
  • Unique presale codes a link to purchase will be sent via SMS and email the morning of the presale.
  • Every code is unique and can be used once. The code will be valid for all three weekends.
  • If you misplace your code, you can go back to splashhouse.com/presale, enter your mobile number and view your unique code.
  • Your code will be valid until inventory is released for public sale.
  • Those with Loyalty Access are allowed to also register for the presale. If you’d like to purchase more packages than the maximum cart limit, you will be able to purchase additional packages or passes when the presale opens at 12pm.

Passes & Packages

  • Hotel Packages include three (3) night accommodations at the Renaissance, Riviera, or Saguaro hotels and your choice of (2) or (4) GA Splash House passes.
  • Visit our Hotel Packages page for all inventory.
  • Limit (2) Hotel Packages per order (per weekend).
  • Hotel packages do NOT include admission to After Hours at the Air Museum, however discounted After Hours pass will be available for Hotel Package purchasers. Select “After Hours w/Package” Add-On at check. This offer is available during presale only.
  • GA Passes are available for those who have their own accommodations or wish to stay elsewhere. View all 2020 Passes here.
  • Limit four (4) passes per order per weekend.
  • Please note inventory is limited in each price tier – buy early to secure the Early Bird tier.

PLACING YOUR ORDER

  • On the day passes go on sale, go to Splashhouse.com and select “Purchase 2020 Presale” on the homepage. You will be offered links for each weekend (June 5-7, August 7-9, August 14-16). Once you choose your weekend you will be sent to the Festival Ticketing website to make your purchase.
  • If you click before 12pm PT you will be placed in a virtual waiting room until the sale begins.
  • When the sale begins, everyone in the waiting room will be randomly assigned a place in line.
  • When it's your turn, proceed by following the instruction to order your Pass or Hotel Package

TICKET PURCHASE SUPPORT

For help or questions with your FESTIVAL TICKETING order/account, please contact ticket purchase support:

Online support here

Phone support 855-771-3667
9am-5pm Mon-Fri (MST)

Festival Info & Policies

  • Please visit our Festival Info & FAQ for all general event information before ordering.
  • All sales are final – no refunds, cancellations, or exchanges.